Deep-dive · AI

The Sydney startup selling AI staff instead of software

Relevance AI lets non technical teams build a workforce of AI agents. In one month, 40,000 agents were created on the platform.

Watch the reel6.9k views on Instagram
Sydney, NSWSydney
Sydney, NSW

Three co-founders out of Sydney are building what they call the AI workforce. In January 2025 alone, 40,000 AI agents were created on their platform.

What it does

Relevance AI lets a non technical person build a team of AI agents on a visual canvas, or generate one from a text prompt. Think staff you assemble instead of recruit: agents that do research, qualify leads or handle back office work.

Who uses it

It is not a demo. Customers named by the company include Activision, the gaming giant behind Call of Duty, SafetyCulture and Qualified.

The team

The founders are Daniel Vassilev, Jacky Koh and Daniel Palmer. The team grew from 19 people in 2023 to more than 80, split between Sydney and San Francisco. A lot of humans for a company selling AI staff.

The raise

Relevance AI raised a US$24M Series B (about A$37M) led by Bessemer Venture Partners, one of the biggest names in US venture. King River Capital, Insight Partners and Peak XV came back in.

Their pitch, in their own words: a world where organisations are “limited only by their ideas, not their headcount”.

My read

The 40,000 number is agents created, not agents in daily use, so I would not read too much into it on its own. But the customer list is real. The next big Aussie software company might not sell you software. It might sell you staff.

The weekly email

New guides, first.

One short email a week: the best AI tip I found, and what happened in the ANZ startup scene. Five minutes, no fluff.

By joining, you agree to get emails from jack gpt (Jack Ryan) and to the Privacy policy and Terms. Unsubscribe any time. You must be 18 or over.